Random Freezing (Windows XP SP3)

[GunnerTHB]

System Specs:

GIGABYTE MA790XT-UD4P Motherboard
AMD Phenom II Dual Core CPU
ATI Radeon 4870HD 1GB GPU
4GB RAM DDR3
550W Power Supply

Before I begin, there is no overheating issues.

The computer will freeze up randomly. I can make it freeze up when I put it under the stress test in PRIME95. I can also make it freeze when installing certain programs. My sound just messed up a little while ago, and while it still works, it sounds absolutely horrible. I believe this may be a RAM issue due to the fact that PRIME95's test will lock it up and the sound recorder will not save any recordings and gives me the error message that "not enough memory is available. Close one or more programs and try again". I do not have a floppy drive so I cannot run memtest86. I do not know if the sound issue is related but I put my headphones in and it sounds the exact same. Any ideas on how to further test the RAM would be greatly appreciated, or if anyone has any other ideas on what it may be. Thank you.

 

[Trotter]

Try testing your RAM with memtest.
|MG| MemTest 4.0 Download

Download it and burn the image to a CD. Use ImgBurn if you don't have a program capable of burning an image.
|MG| ImgBurn 2.5.0.0 Download

Boot your computer off of the disk and let it run. Give it overnight unless it starts erroring left and right. If you start getting a lot of errors, shut down and remove all but one stick. Work your way through every stick of RAM, and then work your way through every RAM slot to make sure it is not a bad slot.

 

[GunnerTHB]

I used system restore and it fixed the sound problem. I cannot burn a CD either. However, I did test the RAM sticks. If I attempt to boot with only 2GB of RAM, the compter either doesn't even get to the login screen, or shortly after I login to windows, the computer will crash. I tried all four of the slots and the results were the same. Tried both sticks. Results the same. It is usually accompanied by a constant beep. The Sound recorder issue is unrelated so disregard it. That is a flaw in the program itself.

 

[matt123]

HI,
try to improve your PSU atleast increase to 850w
its sound like virus.
download HijackThis and send log.

 

[GunnerTHB]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:40 PM, on 1/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\WINDOWS\system32\lxdpcoms.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Lexmark Z2300 Series\lxdpmon.exe
C:\Program Files\Lexmark Z2300 Series\ezprint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\NCH Swift Sound\Recordpad\recordpad.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [lxdpmon.exe] "C:\Program Files\Lexmark Z2300 Series\lxdpmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Z2300 Series\ezprint.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [Recordpad] "C:\Program Files\NCH Swift Sound\Recordpad\recordpad.exe" -logon
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1250108684262
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ES lite Service for program management. (ES lite Service) - Unknown owner - C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
O23 - Service: Google Update Service (gupdate1ca1eb2c2bc0296) (gupdate1ca1eb2c2bc0296) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxdpCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdpserv.exe
O23 - Service: lxdp_device - - C:\WINDOWS\system32\lxdpcoms.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

--
End of file - 7035 bytes

 

[GunnerTHB]

Anyone?

 

[Trotter]

Your PSU should be fine (I have no idea what matt123 is thinking...).

Do you have 2 x 2GB RAM, or 4 x 1GB RAM? I can't tell from the way you put it.

Also, what is the make and model, as well as the speed, of your RAM? Your motherboard may be running at a voltage different from what the RAM uses/needs. The board runs the RAM at 1.5V natively.

 

[GunnerTHB]

It's 2x 2GB.

It's a Crucial 2GB SDRAM DDR3 1333....PC3 10600. Model number is CT25664BA1339.

The RAM is set to run at 1.5V. The link is here if u wish to view it:
Newegg.com - Crucial 2GB 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model CT25664BA1339 - Desktop Memory

 

[Trotter]

Offhand it sounds like your mobo is dying.

 

[GunnerTHB]

Well it's relatively new. Defective equipment maybe? The loud screeching noise when it freezes up that comes through the speakers happened on my old computer too but it never froze up when it started making the sound.