My daughter (24 years old) has an HP DV2410US. Approximately October of this year (2009) it was just short of being 2 years old. She used it one night and all was well. When she tried to start it the next morning (unmoved on her desk from the night before) she found the following:
-- Light at power socket lights when plugged in to wall socket
When turned on...
-- All appropriate (as near as I can tell) LEDs light and remain lit with the exception of the hard disk light which flashes once (on - off) when I first turn on the system
-- There are no beeps and no blinking LEDs
-- Fan does not start and no sound from hard drive
-- Screen remains black and nothing ever appears on it
-- One can hear the DVD/CD drive spin twice briefly (no disk in drive)
She had made no hardware or software changes anytime close to this date... it is possible there was a Vista update in this time frame.
I did a hard reset, several times... no change
I put the HP restore disk in the drive and started the system... no change
The HP Web site is no help, bordering on the surreal... I mean, how does one read the error messages on the screen when there is no screen?
Any and all help or suggestions would be greatly appreciated. However, a side note to not purchase another HP product is already well understood as I have a long series of HP horror stories from the past 2 years I could tell.
-- Light at power socket lights when plugged in to wall socket
When turned on...
-- All appropriate (as near as I can tell) LEDs light and remain lit with the exception of the hard disk light which flashes once (on - off) when I first turn on the system
-- There are no beeps and no blinking LEDs
-- Fan does not start and no sound from hard drive
-- Screen remains black and nothing ever appears on it
-- One can hear the DVD/CD drive spin twice briefly (no disk in drive)
She had made no hardware or software changes anytime close to this date... it is possible there was a Vista update in this time frame.
I did a hard reset, several times... no change
I put the HP restore disk in the drive and started the system... no change
The HP Web site is no help, bordering on the surreal... I mean, how does one read the error messages on the screen when there is no screen?
Any and all help or suggestions would be greatly appreciated. However, a side note to not purchase another HP product is already well understood as I have a long series of HP horror stories from the past 2 years I could tell.