vista sp2 download killed my wifes laptop

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Probably should try the ram before wiping the drive. YOu are talking about loss of data and 2 hours of time, compared to 2 minutes of swapping out ram...

I guess i don't understand, you aren't taking anyones suggestions. More than likely this is a hardware issue...
 
so i booted to a disk (bart-pe)... im pretty sure that runs off of the ram once booted up... its gotta be hard drive? sill getting blue screen.... any thoughts?
 
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