True Colors
Baseband Member
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- 34
Hello there. I have a 7 year old Dell Dimension 2400 computer. It has Windows XP(32 bit) with 4 gigs of ram.
Recently I have installed several new software programs. Mostly utility applications and stuff to play video files. Things of that nature.
My computer froze up yesterday when I had a few applications running. I let it sit there for a while and it never unlocked itself and would not respond to anything I typed on the keyboard. I turned the power off and then turned it back on.
When I turn the power on it starts up the boot process. It displays the manufacturer information, then it goes to the Windows page, then I get a green screen of death, then it goes to a black screen with white text telling me that my system has crashed and asking me if I want to start up in safe mode or regular mode, etc. I have tried safe and regular but neither one will boot up beyond the Windows XP screen.
Any ideas on how I can resolve this? Do I need to create a CD boot disk and try to use that to load Windows properly?
Thank you so much in advance.
TC
Recently I have installed several new software programs. Mostly utility applications and stuff to play video files. Things of that nature.
My computer froze up yesterday when I had a few applications running. I let it sit there for a while and it never unlocked itself and would not respond to anything I typed on the keyboard. I turned the power off and then turned it back on.
When I turn the power on it starts up the boot process. It displays the manufacturer information, then it goes to the Windows page, then I get a green screen of death, then it goes to a black screen with white text telling me that my system has crashed and asking me if I want to start up in safe mode or regular mode, etc. I have tried safe and regular but neither one will boot up beyond the Windows XP screen.
Any ideas on how I can resolve this? Do I need to create a CD boot disk and try to use that to load Windows properly?
Thank you so much in advance.
TC