ok so yesterday i was using after effects when avast finds a virus in my system folders. I tell it to delete it. After about 2 minutes my computer gets the blue crash screen. I try to reboot in regular and safe mode same thing. I use dell reinstallation disk to try and use recovery console but i cannot because the admin password is blank. I try a repair install and leave it on but when i get back the computers off. I think my password screen blocked it from rebooting. Now when i go back to the reinstallation disk the only copy of windows it picks up is D my disk drive.... if i go to the next screen with the partions it displays
- partion1 fat 94 mb
C partion2 recover ntfs 2048mb
D partion3 ntfs 746167 mb
my c drive is my main hardrive wtf happened did it mix up my drive letters? im afraid to try anything so i call windows they tell me to call dell dell tells me they can install windows on my machine without erasing the other one and then transfer the data from my drive to the new installation. Im fealling so relieved.... then they want 129 dollars!!! so im say no thank you! can you please help me to do this without paying 129 dollars plus tax.
You are my last resort i cant loose all my data please help me!
- partion1 fat 94 mb
C partion2 recover ntfs 2048mb
D partion3 ntfs 746167 mb
my c drive is my main hardrive wtf happened did it mix up my drive letters? im afraid to try anything so i call windows they tell me to call dell dell tells me they can install windows on my machine without erasing the other one and then transfer the data from my drive to the new installation. Im fealling so relieved.... then they want 129 dollars!!! so im say no thank you! can you please help me to do this without paying 129 dollars plus tax.
You are my last resort i cant loose all my data please help me!