wiseguyz408
Baseband Member
- Messages
- 32
I'm trying to install the new version of Direct X (9.0c), and It keeps failing.
The installation stops when the bar gets to 'sound.dll' and an error comes up saying "An Internal error has occured. Please refer to directx.log in your Windows folder to determine problem."
So, I check directx.log and this is what it says:
09/28/04 18:21:23: dsetup32: === SetupForDirectX() start ===
09/28/04 18:21:23: dsetup32: DXSetupCommand = 0.
09/28/04 18:21:23: DXSetup: DSetupCallback(): Phase = 0, Steps = 0
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanese == 0
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanNec == 0
09/28/04 18:21:23: dsetup32: Installing on WinXP SP
09/28/04 18:21:23: dsetup32: Checking the version: HKLM\software\microsoft\directx\Version
09/28/04 18:21:23: dsetup32: Version in registry = 4.09.00.0901
09/28/04 18:21:23: dsetup32: Version in DLL = 4.09.00.0904
09/28/04 18:21:23: dsetup32: Installation Started with language eng
09/28/04 18:21:23: dsetup32: DXCheckTrust(): C:\DOCUME~1\Me\Desktop\WORLDO~1.0EN\DirectX\DXNT.cab is trusted.
09/28/04 18:21:23: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dxnt.inf from cab
09/28/04 18:21:23: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dxntunp.inf from cab
09/28/04 18:21:23: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dxver.inf from cab
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanese == 0
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanNec == 0
09/28/04 18:21:23: dsetup32: DXCheckTrust(): C:\DOCUME~1\Me\Desktop\WORLDO~1.0EN\DirectX\bdaxp.cab is trusted.
09/28/04 18:21:23: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dxbda.inf from cab
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanese == 0
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanNec == 0
09/28/04 18:21:27: dsetup32: DoPrecopy: Root path = "null", flags = 0x2010098
09/28/04 18:21:27: dsetup32: RemoveHotfix(): SizeOfPendingFileRenameOperations : 0
09/28/04 18:21:27: dsetup32: RemoveHotfixLoop(): key SOFTWARE\Microsoft\Updates\DirectX\SP1 does not exist.
09/28/04 18:21:27: dsetup32: RemoveHotfix(): SizeOfPendingFileRenameOperations : 0
09/28/04 18:21:27: dsetup32: DoCopy()
09/28/04 18:21:27: dsetup32: Checking the version: HKLM\software\microsoft\directx\Version
09/28/04 18:21:27: dsetup32: Version in registry = 4.09.00.0901
09/28/04 18:21:27: dsetup32: Version in DLL = 4.09.00.0904
09/28/04 18:21:27: DXSetup: DSetupCallback(): Phase = 1, Steps = 174
09/28/04 18:21:27: dsetup32: DoCopy(): Iterating through C:\DOCUME~1\Me\Desktop\WORLDO~1.0EN\DirectX\DXNT.cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\d3dim700.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\ddraw.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\ddrawex.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dinput.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dinput.xpg from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dplaysvr.exe from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dplayx.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dpmodemx.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dpwsockx.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dsound.dll from cab
09/28/04 18:21:27: dsetup32: DoCopy(): Iterating failed, error = 2.
09/28/04 18:21:27: dsetup32: SetupForDirectX: Restoring Backups
09/28/04 18:21:28: dsetup32: Installation ended with value -9 = Internal or unsupported error
09/28/04 18:22:31: DXSetup: WM_APP_ENDINSTALL
09/28/04 18:22:31: DXSetup: ~CDXWSetup()
A) What does this all mean?
B) How can I fix this?
Thanks a lot.
The installation stops when the bar gets to 'sound.dll' and an error comes up saying "An Internal error has occured. Please refer to directx.log in your Windows folder to determine problem."
So, I check directx.log and this is what it says:
09/28/04 18:21:23: dsetup32: === SetupForDirectX() start ===
09/28/04 18:21:23: dsetup32: DXSetupCommand = 0.
09/28/04 18:21:23: DXSetup: DSetupCallback(): Phase = 0, Steps = 0
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanese == 0
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanNec == 0
09/28/04 18:21:23: dsetup32: Installing on WinXP SP
09/28/04 18:21:23: dsetup32: Checking the version: HKLM\software\microsoft\directx\Version
09/28/04 18:21:23: dsetup32: Version in registry = 4.09.00.0901
09/28/04 18:21:23: dsetup32: Version in DLL = 4.09.00.0904
09/28/04 18:21:23: dsetup32: Installation Started with language eng
09/28/04 18:21:23: dsetup32: DXCheckTrust(): C:\DOCUME~1\Me\Desktop\WORLDO~1.0EN\DirectX\DXNT.cab is trusted.
09/28/04 18:21:23: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dxnt.inf from cab
09/28/04 18:21:23: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dxntunp.inf from cab
09/28/04 18:21:23: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dxver.inf from cab
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanese == 0
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanNec == 0
09/28/04 18:21:23: dsetup32: DXCheckTrust(): C:\DOCUME~1\Me\Desktop\WORLDO~1.0EN\DirectX\bdaxp.cab is trusted.
09/28/04 18:21:23: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dxbda.inf from cab
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanese == 0
09/28/04 18:21:23: dsetup32: DirectXSetupIsJapanNec == 0
09/28/04 18:21:27: dsetup32: DoPrecopy: Root path = "null", flags = 0x2010098
09/28/04 18:21:27: dsetup32: RemoveHotfix(): SizeOfPendingFileRenameOperations : 0
09/28/04 18:21:27: dsetup32: RemoveHotfixLoop(): key SOFTWARE\Microsoft\Updates\DirectX\SP1 does not exist.
09/28/04 18:21:27: dsetup32: RemoveHotfix(): SizeOfPendingFileRenameOperations : 0
09/28/04 18:21:27: dsetup32: DoCopy()
09/28/04 18:21:27: dsetup32: Checking the version: HKLM\software\microsoft\directx\Version
09/28/04 18:21:27: dsetup32: Version in registry = 4.09.00.0901
09/28/04 18:21:27: dsetup32: Version in DLL = 4.09.00.0904
09/28/04 18:21:27: DXSetup: DSetupCallback(): Phase = 1, Steps = 174
09/28/04 18:21:27: dsetup32: DoCopy(): Iterating through C:\DOCUME~1\Me\Desktop\WORLDO~1.0EN\DirectX\DXNT.cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\d3dim700.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\ddraw.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\ddrawex.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dinput.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dinput.xpg from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dplaysvr.exe from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dplayx.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dpmodemx.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dpwsockx.dll from cab
09/28/04 18:21:27: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DX10.tmp\dsound.dll from cab
09/28/04 18:21:27: dsetup32: DoCopy(): Iterating failed, error = 2.
09/28/04 18:21:27: dsetup32: SetupForDirectX: Restoring Backups
09/28/04 18:21:28: dsetup32: Installation ended with value -9 = Internal or unsupported error
09/28/04 18:22:31: DXSetup: WM_APP_ENDINSTALL
09/28/04 18:22:31: DXSetup: ~CDXWSetup()
A) What does this all mean?
B) How can I fix this?
Thanks a lot.