MSN Messenger 6.2

[killians45]

I know that it worked for a week or so, but go ahead and try rolling back the sp2 and see what happens. Never hurt to try, also can you log into her account from a different computer to see if this is client side or server side. Oh yeah, which firewall? If zone alarm or something, also disable any built in firewalls.

 

[ShoobieRat]

she can't.... all of her contacts use msn...

Then use a mutli-IM program, like Trillian. She can still contact folks through MSN, but doesn't have to run MSN herself.

oh well its not my problem, i have tried to help!

Getting the standard feedback from MSN is not help. It's just covering bases. If you want to get this sorted out, you should put a little more effort into it. Like posting to one of the MSN newsgroups, forums, or contacting MSN again.

try rolling back the sp2

You can't roll-back SP2. It's embedded.

Make sure the MSN messenger app is included under the list of allowed programs in the windows/zone-alarm firewall. Also, open the documentation and find out what ports MSN uses, and make sure they're open.

 

[hygor]

i am not that savvy when it comes to opening ports... what do you have to do for that?