GadgetCollectorMOM
Solid State Member
- Messages
- 7
- Location
- Ohio
Please help, im pulling out my hair right now. i got my new computer today and i set everything up. Started it and had to go thru all these popups (prgrams that were on it)
before i did anything like unstalling i backup files on a dvd (not sure if that was a restore option
nortan asked to install..i wanted out because i was about to install my own program for antiviras. it wouldn't shut down! so i went to task manger and did it from there (what i had to do with my last pc)
i tried opening and installing my antiviras and it told me
"windows installer has stopping working"
and it won't find a solution.
i tried everything to fix it .....now i can't open my control panel!!!
it pops up blank then goes away.
i did nothing to cause this! please don't tell me a two hour computer is not fixable
oh and another thing to mention..i have this blank screen thats there 24/7, i can't use the x button..it won't do anything. when i open things i have to move it to see behind it...i can't take it off! im sure it was the nortan window that gave me problems in the beginning
oh forgot to mention...there is no system restore!!!
i used it once when it told me installer wasn't working..i thought i did soemthing wrong.
i selected a restore..i did some things and told me unable to complete it. so now when i select system restore is says..system restore seems to not be funtioning probably, the volume shadow copy service used by system restore is not working.
before i did anything like unstalling i backup files on a dvd (not sure if that was a restore option
nortan asked to install..i wanted out because i was about to install my own program for antiviras. it wouldn't shut down! so i went to task manger and did it from there (what i had to do with my last pc)
i tried opening and installing my antiviras and it told me
"windows installer has stopping working"
and it won't find a solution.
i tried everything to fix it .....now i can't open my control panel!!!
it pops up blank then goes away.
i did nothing to cause this! please don't tell me a two hour computer is not fixable
oh and another thing to mention..i have this blank screen thats there 24/7, i can't use the x button..it won't do anything. when i open things i have to move it to see behind it...i can't take it off! im sure it was the nortan window that gave me problems in the beginning
oh forgot to mention...there is no system restore!!!
i used it once when it told me installer wasn't working..i thought i did soemthing wrong.
i selected a restore..i did some things and told me unable to complete it. so now when i select system restore is says..system restore seems to not be funtioning probably, the volume shadow copy service used by system restore is not working.