im looking to repair a driver issue for someone but he has left no number for contact nor a return date and well his comp is worth alot. now..... all i need to kno is if there is any generic password that can be used to gain access to the computer management control in control panel. also i need to be able to reset the admin password too. there is no other usernames on the comp. i have tried to use the helpassistant username that is availiable and also the SUPPORT_388945a0 but neither work... is there any way of gaining access to the system??? all i wana do is install his drivers.