I have an HP Pavillion ze2200 laptop, and I was just infected with a bad trojan and need to reformat. From what I've been told, you just press F10 at the bootup, and it should be self explanitory. It's not, for some reason.
I'm brought to a PheonixBIOS Setup Utility menu, where I can browse the categories of Main, Security, Advanced, Tools, and Exit. It doesn't appear to be anything like what it's supposed to. There are no clear options to reformat or anything.
Another way was going to All Programs, HP Tools, and then Recovery, but I can't find HP Tools in my start bar.
Help?
I'm brought to a PheonixBIOS Setup Utility menu, where I can browse the categories of Main, Security, Advanced, Tools, and Exit. It doesn't appear to be anything like what it's supposed to. There are no clear options to reformat or anything.
Another way was going to All Programs, HP Tools, and then Recovery, but I can't find HP Tools in my start bar.
Help?