seshit12
Beta member
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- Location
- London, UK
Hi guys. I'm new on here so hope you can patient with me.
I have a file named 01 -Taken which is 0KB. My computer keeps coming up with the 'windows has stopped' message and it freezes my whole windows explorer. I can only access certain things through other methods. I went into my event viewer and the whole message I get is:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: MpegSplitter.ax
Fault Module Version: 1.0.0.4
Fault Module Timestamp: 44587371
Exception Code: c0000094
Exception Offset: 000270ab
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79
Now I've had a look around the try and fix the problem but I'm useless when it comes to usign cmd prompt. I need to delete this file to stop it from happening me thinks but have no idea how to.
Please can someone help a beginner.
I'm using Windows Vista Home Premium, Samsung R700 Laptop, 250GB Hard drive, 2GB Memory.
I have a file named 01 -Taken which is 0KB. My computer keeps coming up with the 'windows has stopped' message and it freezes my whole windows explorer. I can only access certain things through other methods. I went into my event viewer and the whole message I get is:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: MpegSplitter.ax
Fault Module Version: 1.0.0.4
Fault Module Timestamp: 44587371
Exception Code: c0000094
Exception Offset: 000270ab
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79
Now I've had a look around the try and fix the problem but I'm useless when it comes to usign cmd prompt. I need to delete this file to stop it from happening me thinks but have no idea how to.
Please can someone help a beginner.
I'm using Windows Vista Home Premium, Samsung R700 Laptop, 250GB Hard drive, 2GB Memory.