How do I restore vaio vgn cr290 with vista using homemade recovery disk?
My mother in law bought this laptop with all programs pre installed. She was having problems so she sent it back to Sony. They said they re imaged the drive and restored to its original condition. The problem is: it came back without outlook in microsoft office. I have attempted to restore it using the recovery disk she made when she first got the laptop, but the computer doesn't recognize it. Is there a way to restore all pre installed programs to original setting without program disks?
My mother in law bought this laptop with all programs pre installed. She was having problems so she sent it back to Sony. They said they re imaged the drive and restored to its original condition. The problem is: it came back without outlook in microsoft office. I have attempted to restore it using the recovery disk she made when she first got the laptop, but the computer doesn't recognize it. Is there a way to restore all pre installed programs to original setting without program disks?