aspire
The Water Cooling Guru
- Messages
- 5,308
- Location
- United States
Send him an email with the following.
Dear Joe,
While you say that "The power supply that normally goes in cases of this type is not anything special, but it is sized to accommodate the power needs of a power hungry system that buyers usually put in this case."
This is clearly not the case. All power supplies sold in the retail market follow a specification dubbed ATX. This ensures universal compatibility among brands. The Alienware case I received apparently does not follow this ATX standard and thus, unless you happen to sell the Proprietary Alienware power supply it originally came with your recommendation to buy another power supply from you is meaningless.
I don't have a problem returning the case to you and paying to ship it back, however I demand a full refund, including shipping costs as, quite frankly I know it did not cost you $50 to ship to me originally.
If this is not resolved to MY satisfaction, I will have no choice but to leave negative feedback and report you to ebay, A. for an incomplete item description stating it's obvious proprietary design, and B. for overcharging shipping to get out of final value fees.
Sincerely, [Whatever your name is]
Dear Joe,
While you say that "The power supply that normally goes in cases of this type is not anything special, but it is sized to accommodate the power needs of a power hungry system that buyers usually put in this case."
This is clearly not the case. All power supplies sold in the retail market follow a specification dubbed ATX. This ensures universal compatibility among brands. The Alienware case I received apparently does not follow this ATX standard and thus, unless you happen to sell the Proprietary Alienware power supply it originally came with your recommendation to buy another power supply from you is meaningless.
I don't have a problem returning the case to you and paying to ship it back, however I demand a full refund, including shipping costs as, quite frankly I know it did not cost you $50 to ship to me originally.
If this is not resolved to MY satisfaction, I will have no choice but to leave negative feedback and report you to ebay, A. for an incomplete item description stating it's obvious proprietary design, and B. for overcharging shipping to get out of final value fees.
Sincerely, [Whatever your name is]