BostonUser
Beta member
- Messages
- 2
Hi All,
I am having a few issues and I am not sure if it is related to Vista, a virus or something else.
The 1st problem I am having is when I go into excel,word or IE the help screen pops up when I open the application without any prompt from me.
The 2nd problem I am having is in Outlook. Every piece of mail I am trying to send is getting caught up in the outbox and never sending. I tried deleting the mail in the outbox and restarting, however the next piece of mail just goes right back to the outbox.
Norton came with this laptop and I have updated and run, but nothing shows for any viruses. Was considering changing out to Kaspersky PC Shield instead which I use on another laptop.
Thanks very much.
I am having a few issues and I am not sure if it is related to Vista, a virus or something else.
The 1st problem I am having is when I go into excel,word or IE the help screen pops up when I open the application without any prompt from me.
The 2nd problem I am having is in Outlook. Every piece of mail I am trying to send is getting caught up in the outbox and never sending. I tried deleting the mail in the outbox and restarting, however the next piece of mail just goes right back to the outbox.
Norton came with this laptop and I have updated and run, but nothing shows for any viruses. Was considering changing out to Kaspersky PC Shield instead which I use on another laptop.
Thanks very much.