I have a machine in which the user had an issue with powering down. She had a number of applications going and powered down by pulling the plug. when I got the computer, I could boot in safe mode but it would only go so far booting regularly and hang up. Because of the nature of the issue I figured I would start from the easiest piece of hardware, the power supply. Upon testing it, I found it was bad. I purchased a new one and installed it. This board is an intel board requiring a 24 pin main board power plug and a 4 pin 12v plug. When powering up with the 4 pin plug installed, it will turn the fans over and then die. In my experimentation I pulled the 4 pin power and then the machine will run. The only issue is it won't even try to post. In fact I don't even have video to see the post. It has integrated video so I installed a stand alone pci-express card to the same result. Does anyone have an idea what might be goign on?? The machine is a gateway 420 gr. Any help would be greatly appreciated!!
Mike
Mike
