Windows Help

[rebell07]

Windows has started behaving very strangely. The desktop icons and toolbar keep disappearing leaving me with a blank screen. I can access any open programs from the task manager but that it is it. I think it is a problem with explorer but I can not seem to fix the problem.

Any advice would be welcome.

 

[KSoD]

In the task manager go to run and type in explorer.exe and that will bring that stuff back.

 

[rebell07]

Thanks, tried it. The icons and bar came back but not to stay. If I click 'My documents' the folder window opens then after 2 seconds everything disappears again.

 

[Ste]

Sounds like, for whatever reason, windows and explorer.exe continue to encounter problems, because of some instability and therefore freeze and crash.

Post a hijackthis log.

Look up memtest and run it for a few hours.

Have you added any new hardware or software lately?

 

[KSoD]

As Ste said. Windows is having massive problems. If Explorer keeps crashing then there is something wrong. Post a HiJack This log and we will see whats going on.

 

[rebell07]

I removed a Netgear wireless card and replaced it with a Homeplug. This was 24 hours before the problem started.

 

[Ste]

Uninstall all programs/ drivers related to the old netgear wireless card. Reinstall any driver or software related to homeplug.

 

[KSoD]

That wouldnt cause explorer to crash as often as it is. Have you scanned for viruses, psyware and malware?

 

[rebell07]

I have used Avast to do a scan. It found 4 trojans. I also use Spyware terminator.

 

[KSoD]

Well the trojans would be a problem that could cause this. You could be even more infected. I would suggest you find some online scanners as well.