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Old 07-11-2007, 05:38 PM   #10 (permalink)
Vormund
Monster Techie
 
Join Date: May 2004
Location: USA
Posts: 1,178
Default Re: newegg problem (double order)

Hmm, you only had it on step 3? I've probably canceled a half-dozen orders on Newegg in step 3 and at least once in step 4, all with the "cancel my order" button via the website. You put in the request, and a moment or two later, you get an email saying it was OKed (presuming it hadn't shipped by that time)... and they'll refund the credit card within a couple days or somethin' like that. Usually happens within 12 hrs.

Did ye' dad try the website cancel? It's on the "Order Status" page.
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