very quick description of problem but to make things easier (hopefully i don't get arguments or questions regarding the validity of my assumptions) i can safely say that i do not have any spyware or viruses present throughout my computer hard drive, i am running windows xp sp2 with all recommended windows updates and some optional updates also (as of 29-06-07), and have never had any problems like this in the past.
Key changes to my system:
-Installed a new sata drive (250gb western digital sataII 16mb cache although my motherboard runs it at sata1 only (limitation))
-Fresh installation of windows xp and all recommended updates installed as well as most recent drivers for my motherboard (p4s800mx - i dont care about suggestions to upgrade because this board serves me well enuf)
in particular i am trying to install my canon ip4200 printer and the drivers have been updated since the last time i had to install my printer now having the option of automatically installing via the web or downloading a simple .exe to install offline... either way i go once i click yes i agree on the offline method or once the online method gets to 100% .. the window closes and shows my desktop and the computer is perceived to be frozen in the sense that i cannot click anything (at all!) but the mouse still moves freely... a reset of computer brings it back to life when back into the desktop...
i have brought up the task mananger and watched the cpu utilization when the computer 'hangs' and it stays 0-1% but obviously still fluctuates and is not frozen its just that i cannot click anything.
if i unplug the mouse and plug it back in it doesn't do anything at all except carry on allowing me to move the mouse but not respond to any click..
i have seen the same symptoms in this thread... Automatic updates 6.2007 freezing computer - microsoft.public.windowsupdate | Google Groups
but am running out of ideas as to where this problem came from..
it is hard to pinpoint the exact time this happened but i would say after all the windows updates where installed and operating.. and all of my programs where installed i then remembered i must install my printer but then it will not allow me to without this problem occuring..
if anybody has any ideas it would be greatly appreciated thankyou,
Stuart
Key changes to my system:
-Installed a new sata drive (250gb western digital sataII 16mb cache although my motherboard runs it at sata1 only (limitation))
-Fresh installation of windows xp and all recommended updates installed as well as most recent drivers for my motherboard (p4s800mx - i dont care about suggestions to upgrade because this board serves me well enuf)
in particular i am trying to install my canon ip4200 printer and the drivers have been updated since the last time i had to install my printer now having the option of automatically installing via the web or downloading a simple .exe to install offline... either way i go once i click yes i agree on the offline method or once the online method gets to 100% .. the window closes and shows my desktop and the computer is perceived to be frozen in the sense that i cannot click anything (at all!) but the mouse still moves freely... a reset of computer brings it back to life when back into the desktop...
i have brought up the task mananger and watched the cpu utilization when the computer 'hangs' and it stays 0-1% but obviously still fluctuates and is not frozen its just that i cannot click anything.
if i unplug the mouse and plug it back in it doesn't do anything at all except carry on allowing me to move the mouse but not respond to any click..
i have seen the same symptoms in this thread... Automatic updates 6.2007 freezing computer - microsoft.public.windowsupdate | Google Groups
but am running out of ideas as to where this problem came from..
it is hard to pinpoint the exact time this happened but i would say after all the windows updates where installed and operating.. and all of my programs where installed i then remembered i must install my printer but then it will not allow me to without this problem occuring..
if anybody has any ideas it would be greatly appreciated thankyou,
Stuart