Confusing sound card issue - PLEASE HELP!! Thanks.

[jollyg420]

Can anyone suggest what I might do to resolve this situation?? I recently formatted my hard drive to recover from a virus issue. Once I've reinstalled windows and reinstalled my drivers, I can't get my sound card to properly read right. All the drivers are installed, but my computer still does not recognize it. When I try to run any applications that require a sound card, it tells me that there is no sound card present on my system. Any time that I go in to my device manager, all of my sound card properties all read that the device is functioning properly. Any suggestions on what I might try to resolve this issue? All the remaining problems that I have with my system all hinge on having a functional sound card. I've tried installing and uninstalling all of my drivers, changing the PCI slot that my sound card is physically plugged into and even buying a new sound card and installing drivers for that which also results in the identical resolution. I have a Hercules Game Theater XP as my primary card, and I just bought a Dynex 5.1 sound card as well. There should be a picture below of the problem issues as they are identified on my computer. Thanks in advance for any help!

 

[sPlAtOiD]

Ok two questions Do you have on board Sound?
And did you install your motherboard drivers after you reinstalled everything? It would help if you posted your system specs.

 

[jollyg420]

i DO have onboard sound, although i haven't tried to use it. I tried reinstalling my motherboard drivers, but admittedly didn't try to reinstall them until after I started having the sound card issues. I don't know if it would make a difference for me to re-format my hard drive and install the motherboard drivers first before anything else.

I'm running a Syntax Motherboard with an AMD Athlon 2400+ and a GIG of ram. My video card is an ATI A-I-W 9700 Pro which won't fully work until i have either my hercules game theater or dynex 5.1 sound cards working.

 

[iamchel]

Perhaps your bios was reset without your knowledge and now onboard is turned on again. Check out the bios and make sure its off.

 

[jollyg420]

if the onboard sound card was turned on in the bios, wouldn't it show up on my volume control panel still? or also in my device manager? i can't check the volume on the speakers because i have no volume control on my computer.

 

[jollyg420]

I don't know if this will help, but i've never seen this kind of error before either. driver enabled but not started. I feel like I'm two clicks away from having this all working correctly if I could just find the two clicks. Thank again for everyone's input.

 

[sPlAtOiD]

The onboard sound could be enabled but if you dont have the drivers installed it wont work usually. And if it is enabled it could mess with your sound card. I take it that is your onboard sound. Go into your Bios and see if its disabled.

 

[jollyg420]

We're definitely on to something here. I went into the bios and into the integrated peripherals and turned off my onboard sound. Then I took out my sound card and unistalled the drivers and then put the sound card back in and installed the drivers. But I still get the same "No Audio Device" message on my volume mixer and still get the "This device is enabled but not started" message on the properties.

 

[jollyg420]

just for clarification, the Envy 24 is the driver for the Dynex 5.1 card.