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Old 02-11-2007, 04:01 PM   #1 (permalink)
Cajete
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Join Date: Apr 2005
Posts: 133
Question URGENT! External Hardrive Un-detected!

This is puzzling me. I have another External that works perfect and windows detects it. I put in my ULTRA however, and windows doesn't recognize it. It doesn't even appear on my computer next to drive c. I thought it might have been drivers I need, but the drive came with one CD for drivers that win 98 needs. I took further actions by opening the Case, checking the ide to usb connections and I removed the jumper to set the drive to master. I retried connecting the usb but still... windows wont detect it. It's still unrecognized and I see this window...



I tried checking http://www.ultraproducts.com for win XP drivers but then I read on the installation booklet... "Winbdows XP already contains drivers for this External Drive. Just connect USB and format drive".

I attempted switching diffrent usbs on my computer, but it won't detect on no usb port.

ANY CLUES????
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