USB driver not found..

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allan16

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Hi...

I just formatted a PC and Installed Win XP pro on it. Everything worked just fine with that.
When I went and tried to install the printer software it won't let me because I believe it does not have any USB drivers and it is not being recognized.

When I go to the device manager it says:
Universal serial bus controller and it shows up with a yellow question mark. I tried to look for the brand and nothing shows up...I went to msinfo32 and same thing...

Any ideas of what drivers could I install ?

Thanks!!
 
Here are some specs from the PC:

Ports/Other: 7 USB 2.0 (2 in front, 1 in media reader, 4 in back), VGA external connector, serial port, parallel port, 2 PS/2 ports (keyboard and mouse), 5 audio ports (2 in front, 3 in back)
 
you need to install the chipset first (you also need all of your drivers installed). what's your motherboard name?
 
Hello...

Thanks!!!

Here is what I have:

************************************************

SiSoftware Sandra

Mainboard
Manufacturer : Intel Corporation
MP Support : 1 Processor(s)
MPS Version : 1.40
Model : D102GGC2
Version : AAD70214-201
Serial Number : BTGC641004M0
Asset Tag : Base Board Asset Tag
Location in Chassis : Base Board Chassis Location

System Mainboard Properties
Removable : No
Replaceable : Yes
Hot Swap : No

On-board Devices
ATI Raedon Graphic Controller : Video Adapter (Enabled)
Realtek 8139 Ethernet Device : Ethernet Adapter (Enabled)
ATI Azalia Audio Device : Sound Adapter (Enabled)

System Memory Controller
Location : Mainboard
Error Correction Capability : None
Number of Memory Slots : 2
Maximum Installable Memory : 512MB
BANK1 - DIMM2 : Hyundai Electronics 0x48594D503536345536344250382D43342020 0x00007139 Unknown DIMM Synchronous DDR2-SDRAM 512MB/64 @ 533Mt/s
BANK1 - DIMM3 : Empty

Chipset 1
Model : Intel Corporation RS400/200 Host Bridge
Bus(es) : ISA X-Bus PCI IMB USB i2c/SMBus
Front Side Bus Speed : 4x 200MHz (800MHz data rate)
Maximum FSB Speed / Max Memory Speed : 4x 267MHz / 2x 200MHz
Width : 64-bit
HTT - Hyper-Threading Technology : Yes
IO Queue Depth : 12 request(s)

Chipset 1 Hub Interface
Type : A-Link
Version : 1.00
Number of Ports : 5

Logical/Chipset 1 Memory Banks
Bank 4 : 512MB DDR2-SDRAM 4.0-4-5-12 (tCL-tRCD-tRP-tRAS) CR1
Shared Memory : 1GB
Channels : 1
Bank Interleave : 2-way
Width : 64-bit
Memory Controller in Processor : No
Power Save Mode : Yes
Fixed Hole Present : No

APIC 1
Version : 2.01
Maximum Interrupts : 24
IRQ Handler Engaged : Yes
Enhanced Support : Yes

Memory Module 1
Manufacturer : Hyundai Electronics
Model : HYMP564U64BP8-C4
Serial Number : 00007139
Type : 512MB DIMM DDR2-SDRAM
Technology : 8x(64Mx8)
Speed : PC2-4300U
Standard Timings : 4.0-4-4-12 (tCL-tRCD-tRP-tRAS)
Version : 1.2
Date of Manufacture : Sunday, April 08, 2007
Set Timing @ 267MHz : 5.0-4-4-12 (tCL-tRCD-tRP-tRAS)
Set Timing @ 267MHz : 4.0-4-4-12 (tCL-tRCD-tRP-tRAS)
Set Timing @ 200MHz : 3.0-3-3-9 (tCL-tRCD-tRP-tRAS)

PCI Bus(es) on Hub 1
Version : 2.20
Number of Bridges : 2
PCI Bus 0 : PCI (1/1x PCIClk)
PCI Bus 1 : PCI (2/1x PCIClk)
PCI Bus 2 : PCI (1/1x PCIClk)

LPC Hub Controller 1
Model : Intel Corporation IXP SB400 SMBus
ACPI Power Management Enabled : Yes
High Precision Timer Support : Yes
High Precision Timer Enabled : No

LPC Hub Controller 2
Model : Intel Corporation IXP SB400 PCI-ISA Bridge

LPC Legacy Controller 1
Type : SMSC LPC v1
Version : 78.03
Number of Enabled Devices : 3

USB Controller 1
Model : Intel Corporation IXP SB400 OHCI USB Controller
Version : 1.00
Interface : OHCI
Channels : 4
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : Intel Corporation IXP SB400 OHCI USB Controller
Version : 1.00
Interface : OHCI
Channels : 4
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 3
Model : Intel Corporation IXP SB400 EHCI USB 2.0 Controller
Version : 2.00
Interface : EHCI
Addressing Support : 32-bit
Legacy Emulation Enabled : No

System SMBus Controller 1
Model : ATI IXP SMBus
Specification : 2.00
Advanced TCO Mode Enabled : Yes
Slave Device Enabled : No
PEC Support : No
Speed : 104kHz

Expansion Slot(s)
PCIE X16 SLOT (1h) : PCIe x64 +5V PME Available (ATI Technologies Inc RS480 PCI Bridge)
PCIE X1 SLOT 1 (2h) : PCIe x2 +5V PME Available
PCI SLOT 1 (3h) : PCI 32-bit +5V PME Half-Length Available
PCI SLOT 2 (4h) : PCI 32-bit +5V PME Half-Length Used

Port Connector(s)
PRIMARY : ATA
SECONDARY : ATA
ATX_PWR : None


I would appreciate a answer as soon as possible
 
I downloaded this file from the Intel website:

INF Update Utility [INFINST_AUTOL.EXE]

But I get an error: "Error executing the specified program"
 
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